Every engagement starts with The Friction Report
After we diagnose where your operation is leaking, you choose the deployment model that fits. A two-week sprint or an ongoing retainer. No bundles, no upsells, no minimum commitments beyond the work in front of us.
ASSESSMENT · 72-HOUR DELIVERY
The Friction Report
A 30-minute live AI voice interview, a 14-page report delivered in 72 hours, and a 14-day quick-win roadmap. Quantified revenue and time leaks, named bottlenecks, verbatim operator quotes, an effort-by-impact matrix. Applied toward any deployment if you continue.
WHAT YOU GET
- 30-minute live voice interview
- 14-page Friction Report (72-hour delivery)
- Effort-by-impact roadmap matrix
- Verbatim operator quotes
- Named bottlenecks with dollar quantification
- 30-minute live debrief call
- Applied toward any deployment
After your Friction Report, choose your build
Both options are priced and scoped. Ship the quick wins in a two-week sprint, or hand it to us as a retainer and we run it all.
SPRINT
Quick Win Sprint
We take the top 2-3 quick wins from your Friction Report and ship them in 14 days. Real systems running in your business, not prototypes.
- 2-3 automations deployed
- 14-day delivery window
- Integration with your existing tools
- Before-and-after metrics
- 30-day support included
RETAINER
Operator Retainer
A dedicated AI operations lead embedded in your business. Deployment, monitoring, and quarterly reassessment, compounding month over month.
- 1 new agent or automation deployed per month
- Ongoing monitoring and optimization
- Quarterly Friction Report reassessment
- Slack channel for async requests
- Monthly performance review call
Individual agents are scoped and priced inside your Friction Report recommendations.